DaMtech I.T Support on Twitter: "If you have a @vmbusiness HITRON router, and your internet isn't working, you will need to reset your router using the RESET pin hole on the back.
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Amazon.com: Hitron Docsis 3.0 Intel Puma 6-MG 24x8 w/ 3x3 802.11n + 802.11ac dual band and MoCA 2.0 Speeds up to 960Mbps Wireless Gateway Modem Router CGNM-2250 : Electronics
Customer Support for the Smart Wi-Fi modem | Access Communications